Reinventing the online retail experience

The Social Commerce Forum 2022, took place on 2 - 3 March 2022. Thank you to our attendees, speakers and sponsors in helping us make this brand new event a success.

Social commerce was one of the fastest growth areas of online marketing in 2020 and continues to grow. The overall social commerce market is expected to grow from $2 billion in 2020 to $16-20 billion gross merchandise value by 2025, according to Bain and Company.

Consumers are sticking with their digital habits and traditional retailers are quickly catching up with DTC specialists by adapting to the new post-Covid retail environment where the entire customer journey, from discovery to purchase, can now take place on social platforms.

Social commerce offers a huge ongoing opportunity for brands who can put the right strategies in place. Brands that can connect with new audiences, excite them about their products and provide an efficient commerce experience will be the ones that most successfully convert browsers into shoppers.

Brought to you by Campaign and Performance Marketing World, The Social Commerce Forum is the ideal place for brand and digital marketers to explore the latest trends, insights and innovation around this thriving channel.

What does this forum offer attendees?

Insightful content 

Sessions focused on the latest developments within social commerce. Including, advancements of social platforms, global trends, customer behaviour and more. 

Meet Suppliers 

Take part in pre-arranged meetings. These bespoke 1-2-1 appointments are with leading suppliers who are matched to your business needs.

Build connections 

Meet and build connections with like-minded professionals through networking breaks.

Qualifying criteria

If you're a senior brand or digital marketer with purchasing power then you could apply for your complimentary place. Apply for FREE, it'll only take a few minutes. When considering applications, we look at the following criteria. 

  • Your reasons for attending – attending on behalf of a client or directly through a company
  • You are a B2C marketer working in-house
  • Your purchasing or decision making authority
  • Your annual marketing budgets
Key Forum Themes

Understanding customer behaviours to pinpoint and invest in the right channels
How to use customer data and insights to inform your social commerce strategy and create optimised shopping experiences on the channels where your customers and potential customers are.

Leveraging content to drive customer conversion
How to harness UGC and work with content creators and influencers to deliver shoppable content and improve discovery, engagement and sales.

The latest developments from the social platforms
How they are evolving and upgrading functionality to support the growth of social commerce with case study examples of innovative brand campaigns 

Social CRM
How inbound SCRM can create meaningful points of engagement, insight into customer interactions and opportunities to build loyalty, enabling brands to turn their social networks into key customer service touchpoints.

Global trends and developments in social shopping 
The latest developments driving the growth in social commerce including the live commerce boom in China and what this means for brands and their social commerce strategy.

2022 Sponsors

2022 venue

Rookery Hall, Hotel & Spa, Nantwich, Cheshire

2 & 3 March 2022

A luxury country house hotel in Cheshire, with spa facilities including 8 treatment rooms, a gym, pools and steam rooms. 

 Rookery Hall is perfectly placed as a base from which to explore the stunningly beautiful Cheshire countryside. Cheshire’s Peak District is nearby, as is stone-built Bollington, where guests will be able to climb Kerridge Hill. In fact, the 70-bedroom country hotel is itself set amidst 38 acres of gardens and wooded parkland.


how to get in contact

Jack Hayden

Events Manager

P: +44 (0)20 8267 4023

James Butters

Group Sponsorship Director, Campaign & PR Week

P: +44 (0)20 8267 8290